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RE: Is seo ever guaranteed
You can only guarantee what you can deliver, or what you can you can "make up" for.
The guarantee says that if you cannot provide what you say, that you will return their money, keep trying at no extra cost, or something else for the client.
Since you have no real control over all the things that affect ranking, you really cannot promise much since it is risky.
What I promise is that traffic will increase by 2 to 4 times what it was before. I can make this promise because I know that even if I do a bad job of optimization this is what will happen. This promise generally gets me the business. Later, the results are usually better than that, so the client is very happy with what I do.
I do not use rankings, only increased traffic as a measure of success. This keeps the uncertainty of rankings out of the conversation all together. Some clients are not sure about this, but in the end, what they really want is NOT rankings, but more traffic and customers.
Now, some companies DO guarantee rankings, but they generally say they will get so many top 3 or top 5 rankings for some phrases. They generally choose the phrases and the phrases are so specific that rankings are not hard to get. They point to the rankings for things like "medical billing software ottawa canada" and they client is satisfied. But if there is little or no traffic for that phrase, what is the real value for the client?
So tell the client what you will and will not do, and what you can and cannot to and do not feel intimidated by what they "want". You either educate them and "set their expectations" to what is realistic, or you will later have to try and satisfy what they expect, even if it is not what you said or if it is not realstic.
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